Premier Inn Cardiff West

Reviews about Premier Inn Cardiff West

• 4 / 5

  By Darwood Ali
  The service at the hotel was impeccable and great. To my delight the rooms were just as great, as the beds proved to be more comfortable than I had imagined. The breakfast was ok, but overall the experience was fantastic.
  June 05, 2017
• 3 / 5

  By Steven Williams
  Stayed four nights at this hotel. As they make clear on their website, the hotel is close to a busy road. The rooms have a good sound proofing. In my room though, you can't open the windows at all, so the air condition has to be constantly turned on. I personally don't like this. My room has a functional and modern design with definitely not enough storage for clothing. Five hangers and one drawer, that's it. I'm on my own a family room and i cant imagine where a family with kids are going to put there clothes. The staff is friendly and I'm sure they're helpful if you have special wishes. There is no telephone in my room, but everyone has a mobile these days. The thing is, there is absolutely no mobile reception in my room and staff told me it's bad all over the hotel. So to make calls I have to leave the hotel and go outside. You won't of course receive any calls while you are in the room, so be aware of that! They offer a free WiFi which works quite well. As you can't use your mobile data, this is the only chance to be reachable to the outside world. The room is clean, the bathroom also. A big plus are the very, very comfortable beds, which they highlight in there advertisement. They are called hypnobeds (or similar). And they work. You really fall asleep as soon as you turn the lights out. To summarise: (+) Beds, cleanliness, free WiFi, functionality( - ) Windows, mobile reception, storage
  May 02, 2017
• 4 / 5

  By Andrew Black
  Initial contact on reception wasn't up to the normal standard but other staff were great. Rooms ideal and restaurant great for evening meal. Hot food to order at breakfast a bit of a pain. Lots of runners for the half marathon staying at the hotel. Offering a full buffet would have taken less time and made it easier to get to the start without rushing. Best part of an hour to order, receive an eat porridge after being there for 7am.
  August 29, 2016